Blog | 10 October 2023
How can Ebbot the chatbot help you?
Do the most frequently asked questions take unnecessarily long to answer? Want to streamline your support? With live chat and chatbot from Ebbot, you can sharpen the support to both customers and employees with the help of AI. You can find the module in Sitevision Marketplace.
Now you who work in Sitevision can easily take advantage of the benefits of live chat and the chatbot Ebbot. Ebbot answers the most common questions and frees up time for support to focus on the more complex cases. And the live chat tool also makes it easier to handle multiple tickets at once.
With Ebbot you can:
- Improve the support experience
- Handle more tickets
- Be available 24/7
- Increase productivity
– Both Sitevision and Ebbot are Swedish-developed products. Now we can offer customers a bridge across the gap between man and machine. They can create better and more personalised experiences on the websites, increase sales and improve customer service or citizen dialogue, says Nadia Cabezas, partner manager at Sitevision.
