Webinar
Digital citizen services that strengthen both business and democracy
Imagine a place where residents can get a comprehensive overview of their cases, decisions, agreements, and interactions with the municipality, while the organisation benefits from better management and more efficient processes. Sign up for Tieto Tech Consulting’s webinar on April 28, where we’ll be guests and discuss the future of citizen services together.
Speakers
Municipalities and government agencies are facing a clear shift. Service demands are rising, resources are dwindling, and an increasing amount of interaction is taking place digitally. As a result, digital services are often the first – and sometimes the only – point of contact with the municipality.
In the webinar with Tieto Tech Consulting, we will discuss how municipalities can meet these increased service demands without adding to the operational burden. You will also receive concrete examples of how digital citizen services reduce manual work and duplication of effort, with Tieto highlighting how digital services enhance transparency, accessibility, and trust.
The future of citizen services is not about more e-services, but about a holistic experience where citizens can find information, run errands, and track their status all in one place.
See you online on April 28 from 8:30–9:30 a.m.