Build a self-service portal that empowers your users
Put the power in your users’ hands. Make it easy to get answers, manage tasks, and stay in control without waiting in line.
Self-service is a key part of any great digital experience. Whether you're working to improve customer service, citizen engagement or the employee journey. Giving people the tools to help themselves is essential.
In Sitevision, your self-service portal becomes one seamless piece of the bigger picture – connected to your intranet, portal, app or public site. All in one platform. All working together.
With a self-service portal built in Sitevision, your users can access the information they need, manage their profiles, and solve common issues, anytime, anywhere. It’s a smarter, more efficient way to support customers, employees or citizens, while reducing pressure on your support team.
Create a digital front desk that’s always open
Whether you’re serving customers, employees or citizens, Sitevision gives you the tools to build a seamless self-service experience.
Let users manage their own accounts and passwords
Provide 24/7 access to help and support
Reduce support costs
Increase satisfaction with faster answers
From resetting a password to submitting a service request, your users are in control.
Everything you need. All in one place.
Built-in Sitevision modules make it easy to get started. With our Self-Service package, you get ready-made modules for account registration, password management and user profile handling, so you can launch your portal in no time.
User Profile
Display user information from your directory service and let users view or update their own data.
User Registration
Allow users to self-register and request login credentials for restricted areas.
Forgot Password
Let users reset forgotten passwords using a secure email verification process.
Change Password
Enable logged-in users to change their passwords independently.
All modules are easy to configure, and designed to integrate seamlessly into your portal.
More than just support
A great self-service portal is more than a help desk. It’s part of a digital experience that puts your users first.
Use Sitevision to build a portal that matches your brand, adapts to your workflows, and grows with your needs. Connect knowledge bases, FAQs, forms, dashboards and integrations. All in one flexible platform.