A crisis website to rely on in troubled times
How do you communicate without a website? In troubled times, it's smart to back up with a crisis website. With Sitevision's crisis website, you get a fast and efficient solution – a crisis website to rely on.
Secure your communication with a crisis website
During a crisis, getting information out quickly is crucial. Sitevision's crisis website is an independent service, separate from Sitevision Cloud, making it a secure and robust option for both existing and new customers. With pre-made templates, you can get started fast and focus on what matters most: communicating with the outside world – knowing performance and security are always top notch.
Optimised performance
The crisis website is optimised for high performance by focusing entirely on basic functionality. Exactly what you need during a crisis – so that nothing else takes up unnecessary energy.
Safe, nordic operation
All data is processed and stored on servers that are geographically dispersed within Sweden. Only Sitevision employees manage the servers. This means that all data is subject to Swedish legislation.
Ease of use
Our interface is Sweden's most popular because it is so easy to work with. Editing and publishing are quick and easy. What you see is what you get – which can be nice to know if you ever have to work under pressure.
Ready-to-use templates
The crisis website consists of a ready-made template package based on best practices. All you have to do is fill it with the right and relevant content. In no time at all, you will have a clear and reliable crisis website.
Onboarding
To help you utilize the crisis website to its full potential, a thorough onboarding process is included. This is to ensure that you are more than prepared if a crisis occurs.
Clear documentation
The documentation contains clear guidelines on how everything works and how to make changes to the crisis website.
Operation and support with maximum security
Sitevision delivers a flexible platform that brings all your digital tools together. From recruitment campaigns and personalised content to member logins, apps and secure cloud hosting. Everything works seamlessly, so your members get one simple hub for everything that matters.
Operation of crisis website in Sitevision
A crisis website in Sitevision is separate from our other services and therefore ensures extra high availability when the regular website is not working.
It is operated in Nordic data centers, in geographically separate locations.
Crisis situations can vary, and you decide when your organisation wants to activate the crisis website.
Support and action plan
Onboarding and training are included so that you can use the crisis website effectively. You will receive a customised action plan describing how traffic can be quickly redirected from the regular website to the crisis website. Activation is only performed by registered contact persons and in collaboration with the DNS manager. Sitevision ensures that all steps are followed correctly and is available around the clock to support you throughout the crisis management process.
Optimised technical solution
The crisis website in Sitevision is optimised to be fast and accessible under high load. Traffic is handled via specially configured web caches and accelerators that are adapted to the specific needs of the crisis website. Everything to ensure that it is fast and accessible – regardless of the situation.
A secure alternative
Security is a priority in every part of the crisis website. It is protected against both volumetric DDoS attacks and more advanced application attacks. The ready-made templates are developed and tested to maximise security and performance. By identifying and filtering out unwanted traffic early on, the system is relieved and the delivery of web pages is optimised.
Some of our satisfied customers
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Features on the crisis website
- Two language versions (Swedish and English)
- List of news items on the home page (and in a separate archive)
- List of questions and answers on the home page (and in a separate archive)
- Text blurb on the home page
- Banner at the top with warning color
- Simple basic design that you can easily customise to match your graphic profile
- Responsive design that works on all devices
- Website theme to control basic colors, profile colors, fonts, etc.
- Your organisation's logo (via metadata)
- Content boxes based on theme decorations
- Templates for content, news and questions and answers
- Metadata for setting contact details, footer links and tagging when sharing on social media
- Simple templates with text and images
- Limited access to file archives, templates and modules
You ask, we answer
Do you have any customers, preferably public sector organizations, that we could talk to about the choices they have made?
The Swedish Enforcement Authority and the Swedish Agency for Digital Government - Digg, are using Crisis web from Sitevision. I don't have a contact person there at the moment, but if you are interested, I can try to find one. We also have a few municipalities that are in the starting blocks.
I understand that a "standard" TTL is about 12 hours. Why is it so long? If we reduce it to 5 minutes, could this have any negative effects?
TTL is the way the DNS server that owns the domain tells other DNS servers on the internet how long they should cache/save the response that is sent. The big players, such as Google, have a default of 1 hour, but also state that you can set it down to 5 minutes if you want to be able to make changes more quickly. Cloudflare has 5 minutes for proxied DNS servers and 30-60 seconds for unproxied servers.
The decision the customer must make is how long we are comfortable with it taking before traffic is redirected in a crisis. IMY currently uses Loopia as its DNS provider, which has a default value of 5 minutes. Sitevision also uses Loopia, and we use the default values.
Is there any summary showing when a DNS redirect has taken effect for, say, 50%, 75%, and 100% in Sweden?
No, not to check the percentage impact of the campaign. But there are websites where you can look up examples from around the world to see what black is. Then you can check back regularly to see if it has had an impact. For example, https://www.whatsmydns.net/#A/imy.se
You mentioned earlier that the crisis website can handle a large number of visits. What kind of visits are you referring to? How many can it handle? I would like to be able to compare and point out that the types of denial-of-service attacks we have been subjected to in recent months will not directly bring down the crisis website.
The load tests we performed resulted in just over 6000 rps (~23 ms response time, 95th percentile) without the environment running out of resources. The reason it stopped there was because the hardware we performed the tests on reached its limits. It is important to add that this was with all the aforementioned protections against attacks disabled.
How soon could we get a first version of the crisis website up and running once we sign with you? We are thinking of a page with IMY design text and a few links.
It takes us about a week to set up the environment on our end.